Questions & Answers (Q&A)

Question 1
If I don't succeed in installing the Software, can you help me or can I get my money back?

Answer 1
We will help you installing the software if you get us the access to the Web Server and the MySQL database, but first after you have tried yourself and describe to us what is going wrong. If you however don't succeed due to that you don't meet the required specifications of the Web Server and/or the MySQL database we will not refund any money to you.

Please check this first by download this zip file including the test.php file. After unziping the .php file upload it to your Web Server and run it. On the top you will find the PHP version, at the first line under the Op system will be written, a few lines below you will find Server API and it should say Apache (CGI will not work). If you have a MySQL database or not is something you have to check with the Web Hosting Company.

Question 2
What is the minimum requirements to install JustListIt?

Answer 2

• Linux OP System *
• PHP Version 5+ or higher
• A MySQL database - 4.x or 5.x - size depending of the no of entries
  
• A Web Server - it has been tested on API = Apache - with approx 1 Mb or FAST/CGI

* Plain Linus and no special version like Darwin Linux etc.

Question 3
On how many domains can I install this software?

Answer 3
You are only paying for this software once and can used it on as many of your domains as you like. You can however not give it away to anyone else or resell it.

Question 4
Can I change the database table names?

Answer 4
No, not in an easy way. The table names are however using the prefix "justlistit" (justlistit_xxxxx) so they are most likely unique in the database and with little reason to change.

Question 5
I don't want to have the licence.html file, can I erase it or alter it.

Answer 5
No, you have to have it and you can't alter it. It will cause the software to malfunction.

Question 6
I forgot the username and password to the admin, how can I find out what they where?

Answer 6
You find the username and the password written in the installation manual in the documentation directory.

Question 7
I need to delete all entries in the database, how can I do this in a quick and simple way?

Answer 7
Install the database again and all previous records will be deleted.

Question 8
I can't login to the admin area after installation, what's wrong?

Answer 8
Check that you are using the correct username and password? Always use the default settings the first time and make changes to the username and password in the admin area. DO NOT, make changes to the mysqldb.sql file before installation unless you know exactly how

Question 9
After I loged in to the admin area I'm thrown out as soon as I try to see any page after the startpage, whats wrong?

Answer 9
You have most likely not cookies enabled in your browser. Change the setting in your browser and it should be OK

Question 10
The include function doesn't seam to work, no Front Page is displayed in my Web Page. why?

Answer 10
Reason one:
Have you remembered to change line 3 to the same as in the config.php file. If you install into another directory name than justlistit you have to change this.

Question 11
I need to have 24-hour format instead of the AM / PM format, can this be done?

Answer 11
Yes, this is done automatic by choosing the correct language setting. Please check the Installation manual for information how to do that. If you for any reason would like to have 24-hours format with a language setting that uses AM /PM format you have to change line 4-8 in the language file manually. We recommend that you copy the settings for Swedish language. For the opposite we recommend that you copy the English settings instead.

Question 12
Can I use the software with Safe mode = On and Register Globals = Off?

Answer 12
Yes.

Question 13
Can I use the software with PHP version 4?

Answer 13
Maybe, however you have no guarantee that it will work.

Question 14
Can I change the code in the software?

Answer 14
Yes and no. If you change the Code in a page that also require changing in the functions.php file then the software will not work properly since you can't make any changes to the functions.php. Otherwise its not a problem in itself but we will not support you, unless you send us the changes and explain what you have done and how the new code will contribute to the software. Maybe its something we can implement as a new function for everyone.

Question 15
The page functions.php is encrypted, why?

Answer 15
The encryption will protect any "stealing" of the software since its not possible to alter it by anyone except us. It will not affect the performance of the software, your possibilities to use it as you see fit or your possiblities to change the design since neither of this is written into the functions.php file.

Question 16
I would like to have som additional fields in the form where the Customer propose an Event. Is that possible?

Answer 16
No, not in an easy way since the fields correspond to tables in the database and are also integrated into the Propose Event page in the admin area.